Refund policy

Refund & replacement policy

Because our products are food, we can't accept returns of opened packs. But if something's wrong, we'll make it right.

Damaged, missing or wrong items

Tell us within 48 hours of delivery at dvn.manufacturers.traders@gmail.com with your order number and photos of the parcel and product. We'll send a free replacement or a full refund for the affected items.

Quality issues

If a sealed pack is stale, soft or not as described, message us within 48 hours with photos. We'll replace or refund it.

Not eligible

• Opened packs (other than quality issues above)

• Change of mind after dispatch

• Delays caused by the courier after dispatch (we'll help you chase it)

Cancellations

You can cancel before dispatch for a full refund. Once shipped, an order can't be cancelled.

Refund timeline

Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to show it.

Contact
Phone Number: +91 95247 82238
Email: dvn.manufacturers.traders@gmail.com